Note: If this option is used, it is advisable to do so from a browser other than the one you are going to use to resolve the incident or carry out the procedure, since it may be necessary to restart/reset the browser and this would mean leaving the meeting.Īt the bottom of the same window from which we can open or download and install Zoom, click Join from your browser. Īfter installation, enter the name you want to display and click 'Enter' to access the waiting room. Install ZoomĪccept the automatic download and run the installer or click 'Download now'. On the next screen, you can choose to download and install Zoom or join the meeting from the browser (without installing Zoom). In that case you can click 'Open' to access the waiting room. Note: If the message 'This site is trying to open Zoom Meetings' appears when you log in, it means that Zoom is already installed. If you don't have Zoom installed, go to /join from your browser, enter the ID provided by the agent, and click 'Join'. You will enter a waiting room, the agent will accept the connection and you will be able to start the meeting. Įnter the ID that the agent will provide you and press 'Enter'. If the Zoom app is already installed on your computer, open it and click 'Join' or 'Join a meeting'. Prior considerations for using the remote support tool for Zoom on Windows
